Responsible Gaming at LVJILI — Tools to Keep Control
Gambling should stay entertainment. LVJILI builds the controls to keep it that way directly into every account, and this page explains each one and where to find help if play stops feeling fun.
The Tools Built Into Your Account
You do not need to contact support to stay in control. Every tool below lives in your account dashboard and can be set or changed at any time. Setting a limit is a sign of good play, not a problem.
- Deposit limits — cap how much you can add per day, week or month.
- Reality checks — periodic on-screen reminders of how long you have been playing.
- Self-exclusion — lock your account for a chosen period when you need a break.
- Own-name accounts only — a safeguard that also keeps play tied to a verified adult.
Play Within Your Means
High-volatility games like Mega Ace can swing hard, so decide your session budget before you start and treat it as spent the moment you deposit it. Never chase losses, never bet money set aside for bills, and take breaks. RTP is a long-run average with a built-in house edge — over time the game keeps a margin, and no strategy changes that.
Getting Help
If you or someone close to you may have a gambling problem, reach out early. Support is free and confidential.
- Use self-exclusion in your account settings to lock access immediately.
- Call the National Center for Mental Health (NCMH) crisis line on 1553 — free and confidential.
- You must be 21 or older to play; we verify age at KYC and close any account belonging to a minor.
- Contact LVJILI support any time to set limits or request a cooling-off period.
Frequently Asked Questions
How do I set a deposit limit?
Open your account dashboard, choose the responsible-gaming controls, and set a daily, weekly or monthly deposit limit. Changes that tighten a limit apply right away.
What is self-exclusion?
Self-exclusion lets you lock your LVJILI account for a period you choose, blocking play until it ends. Use it whenever you need a break — it is available in your settings without contacting support.
Where can I get confidential help?
Call the NCMH crisis line on 1553 — it is free and confidential. You can also self-exclude immediately from your account settings or ask our support team for help.